Make calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved, Liaise with other internal departments such as CS, Billing, IT, Responsible for revenue retention and development of portfolio of accounts by the use of Up-Selling and Cross-Selling of the company's services and products, Ability to build and maintain good working relationships, Develop good working relationships within all levels of existing customers, Responsible for all pricing and proposals using CRM, Job Center. 1-3 years Sales and/or Customer Service experience, preferably in a technical environment. Your salary will include a new, to be implemented, incentive scheme, You will be managing all irregular, spot, lost, existing and new customers. Insurance Customer Service Representative Resume, Inside Sales Representative @ ProTelecom, LLC. ), ASE Parts Certification or automotive industry experience is a plus, Basic computer skills (Windows XP/7 and Microsoft Office) a plus, Capable of moving an lifting boxes up to 60 lbs, Willingness to work alternating Saturdays, some Sundays, and 1 or 2 evenings per week. Enter completed applications to implementation for account opening, Provide timely and complete feedback to business line partners regarding the status and disposition of account leads, Assist Regional Sales Manager in executing sales strategies and in meeting department goals, Attend regional business partner meetings/calls regularly in order to help further the growth of the Merchant product suite, Keep informed of changing industry rules and regulations, The position is responsible for participating in the development, expansion and maintenance of the Bank's Merchant Services business, Associate’s degree or two (2) years relevant work equivalent in lieu of degree, Two (2) years sales and/or customer service experience required, Organizational, customer service and/or sales skills are required, Excellent sales ability and the ability to interact with all levels in a professional manner, Lead a team of Inside Sales Representatives to drive revenue directly in accounts of 3500 or fewer students and to supports broader lead gen campaigns in the East, Conduct forecast and pipeline review meetings with senior management and direct reports, Based on student enrollment data and other metrics develop inside sales territories; collaborating with Field Sales management to determine Inside Sales accounts and determines goals, Observe industry trends and report significant changes or opportunities to sales management and/or product management, At least 10 years of experience in supervision, management of an inside sales call center, Experience establishing a new inside sales process and capability, Experience working collaboratively with a customer support and sales teams and complex selling solutions, Experience working with field sales organizations to maximize sales and customer satisfaction results from Inside Sales selling efforts, Proven ability to lead and mentor a successful inside sales and call center team, Proficient with technology, including Salesforce.com, desirable, Proven experience in developing and managing operating budgets, Meet or exceed monthly and annual sales goals, Identifies and targets revenue/growth opportunities within an assigned territory/set of accounts; develops and implements a detailed strategic sales plan to demonstrate how to maximize those revenue opportunities, Identifies key contacts and decision makers within a customer organization and develops strong relationships with those contacts, Owns the relationship with the customer and is responsible for the overall health/status of the relationship, Provides customer feedback to other parts of the organization (i.e. Within the skills section of your resume, be sure to include your efficiency at negotiations and customer support. ), Demonstrated experience with PC software applications (Microsoft Office Suites, Internet Explorer), Achieve defined quarterly goals, through planning execution and sales, Develop new surveys through 12 new calls per day, Coordinate and maintain pipeline opportunities and up-to-date forecast information in CRM, Develop and provide retail finance quotations through Leasing source to assigned dealers and guide dealer sales personnel in providing alternative lease structures to meet competition and maximize closure rates, Supports the growth of Financial Services with individual dealers through relationships and superior customer service, Assists Financial Services management to appropriately package programs and quotations to meet the competition, Resolve customer service issues and insure prompt response to our dealers and customers, Bachelor's degree in Accounting, Finance, or Related field plus an additional 1-2 years related work experience, 8-10 related work experience without degree, In-depth knowledge of equipment leasing business and financial merchandising gained through education and work experience, Customer service skills obtained through attending professional seminars and work experience in a service business, Computer skills: Word, Excel, Super Trump, NORAD, Leasing source, Lift truck product and application knowledge obtained through work experience and relevant training, Maintain pertinent penetration data in SAP. and in- process measures (completed calls total effort average talk time total talk time hours logged call monitors etc. Interfaces with other National Geographic Customer Service groups and helps to solve all customer service problems of members by redirecting non-map related calls to the appropriate departments. ), Performs statistical analysis relating to product, bookings, billings, opportunities and Customer profiles, Maintains regular contact with engineers & buyers, Ensures Pipeline Funnel Growth in accordance with set revenue and product attainment, Responsible for demand creation, quoting, delivery escalation, customer scorecard and contract management, Review Marketing Qualified Leads – evaluate and nurture to move them into the sales funnel, Bachelor’s Degree required in technical field (Engineering, IT, etc. Exceeded targeted sales goals by 20+% on regular basis. Must have strong financial and business acumen and a history of running projects on time and on budget, Experience working directly with building owners is a plus, 3 years Sales experiences, especially the experiences of selling or using LC,LC/MS will be preferred, Solid team player with good self-management, organizational and prioritization skills, Flexibility in working hours and available for 50% or more business, Generate new and repeat sales by providing product and technical information in a timely manner, Determine customer requirements and expectations in order to recommend specific products and solutions, Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability, Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering promotional items, Accurately process customer transactions such as orders or returns, Educate customers about terminology, features, and benefits of products in order to improve product-related sales and customer satisfaction, Troubleshoot customer technology issues through a good understanding of systems, functionality, and ability to walk through problems via phone interaction, Maintain proficient knowledge in using company-operated customer management software, websites, mobile applications, and other user-oriented software, Mange time effectively, meet personal goals, and work effectively with other members of the Subscriber Services team, Present a professional image, at all times, to customers and vendors, Have responsibility for revenue, quota, profit targets, and territory budget, Implement sales strategies/call prioritization to achieve revenue and targets, Initiate sales calls to existing customers within assigned territories, Sell Ryder products/services such as RydeSmart, insurance, fuel services, DCC Lite, etc. Determines appropriate action for complex issues, both internally and externally, with minimal management involvement and mentors the team to do the same. Une étude conduite auprès de VP Sales a révélé de 46% des départements commerciaux avaient observé une transition du modèle de vente traditionnel à un modèle Inside Sales. You are expected to be able to handle proactive customer calls (opportunities), Lead to group to effectively utilize SalesForce CRM system, and effectively integrate SalesLoft into agents daily activities, Ensure inside sales techniques and procedures are effective based on team performance and selling techniques, Responsible for the team’s accurate and efficient account management and activity notes, Responsible for the quality process, including quality monitoring, email review, and personal/team sales coaching performed daily, Use data provided to analyze and summarize sales reports for Inside Sales Agents in order to motivate agent productivity and sales growth, Works closely with field sales departments to maintain an understanding of the evolving market, Liaise with Marketing and Product Development departments to ensure brand consistency and product knowledge to increase sales, Cultivate and maintain relationship with RM's, DMM's, and DVP's, Help develop and execute sales promotions, including internal sales spiffs and incentives, Manages and promotes RX2 Consumer Care program, Coordinates all Winter Market travel for their team, Attends all Winter Markets in their assigned divisions as necessary, Daily team meetings held to cultivate conversation and collaboration within the team, Provide a motivating and unified team atmosphere, Grow sales revenue with assigned accounts, Work with Financial Service to open new accounts as necessary, Develop strategies and techniques for agents to use to increase net sales, Minimum 5 years industry experience in retail pet or equivalent position with an aquatics specialty wholesaler/distributor, Extensive knowledge of tropical fish species and aquarium husbandry. Documents complaints and obtains assistance when necessary from departments or employees to help resolve the situation, Responds to customer request concerning product quality, delivery service, and product information with an emphasis on resolving customer’s issues, Uses telephone, word processing and related office equipment in fulfilling daily requirements, Keeps outside sales group updated as quickly as possible on important activities with Customers they manage, 2-5 years’ minimum account management or inside sales experience, Experience dealing with contractor accounts/long-term account management, Computer proficiency, including MS Office Suite and knowledge of Internet/ e-mail/database marketing technologies, You will be tasked to interact with potential clients using the telephone, email, social media, online demonstration and trade show events, Be the initial line of contact with prospective clients which will be forwarded to the regional sales directors, This is a hunter and maintain type role. Research and update database with all information found on prospects (biographies, previous aviation experience, contact information, decision making process, etc. Provides information and reports to inform management of sales progress and success, Coordinates with sales contributors to assesses market opportunities and develops business plans to meet revenue objectives. LYNX and TOPSS, Responsible for ordering and expediting using FOE and PeopleSoft Projects, Assist Financial Services with credit applications, approvals, and collections, Coordinate customer product training with parts customers, Demonstrated competence in computer usage, Provides timely, accurate, and professional customer service to our customers, Provides superior customer service to all sales regions for price quotations, delivery/lead times, order expediting, invoicing, and return authorizations, Partners with Regional Sales Managers to support all customers in an assigned geographic territory and promote TopWorx products, Provides customer technical/application solutions as needed or on a project basis from start to finish to offer competitive crossover opportunities, product specifications, and benefits of using our products for specific applications, Gains customer confidence and loyalty as the main day-to-day contact for customers within sales territory, Directs leads/referrals to the proper sales channel based on customer needs, Two/Four year degree in engineering or industrial technology, Two years working in an industrial sales, product support role, or manufacturing/engineering co-op, A combination of the two above may be considered, Must adhere and follow our Company Values, Ability to plan, organize, multi-task, and problem solve in a minimally supervised environment, Must be able to communicate professionally, both internally and externally, with all levels of people, Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), Communicate the value of TWC products, and manage the collaboration & support related to sales engagements, 5 years’ experience working with in an enterprise sales environment, Experience with big data analytics, machine learning, and data mining preferred, Respond to customer or distributors requests for additional information, Assist sales representatives by developing quotations, Capable to prepare quotation based on customer’s needs explanation, Respect the discount structure as indicated by Sales Management, Handling of CTC (Commercial Terms & Conditions), Correspond with customers in co-ordination with sales representatives, Assure the use of customer classification, Bachelor degree in electro technical engineering or equivalent, Ready to develop his technical knowledge on core-product ranges (formal training, coaching from the technical staff and learning on the job), Prior experience in a technology based organization, French is a must with good Dutch and good English (written and spoken), Have an entrepreneurial spirit, and the desire to be in control of your own income, Proven track record of punctuality & attendance, Assist customers by understanding their requirements and expectations, and accurately recommend (mt) Media Temple products and solutions, Answer inbound inquiries from prospective and existing clients, Manage the full sales cycle from lead to close, Contact customers after a sale to ensure expectations have been met and services are operating, Manage account services through quality checks and follow-up, Promote cooperation and commitment within a team to achieve goals and deliverables, Take personal responsibility for work quality, Focus on results, desired outcomes, and work tenaciously to achieve goals, Maintain composure in stressful situations, Build and maintains customer satisfaction with products and services offered, Actively prospect customers via outbound call and email from prescribed lead list, 61% of our business comes from repeat or referred customers,so this is an inside sales role. When listing skills on your sales executive, inside sales resume, remember always to be honest about your level of ability. No formal education is required for this job and most candidates hold a high school or general education diploma. Document your work experience with detailed … These logs may include quotations to customers made outside of normal contractual requirements, deviation offerings/dispositions and export shipment activity, Communicate cross functionally with multiple departments including planning, operations, finance, logistics, Info Systems and legal, Creating and manipulating spreadsheets for data clarity and tracking as required, Maintain business unit commercial files, soft and hard copy alike including filing, Coordinate customer visits/entertainment in compliance with company standards, Monitor and maintain department spend control, Provide assistance and other duties within the commercial department as required or as assigned, Plans and oversees the daily activities of a team, Assigns tasks and verifies accuracy of work, Establishes deadlines for completing assignments, May spend a portion of the time performing the work of the team, Keeps leadership informed and up-to-date on achievement of team objectives, Sets and communicates clear expectations for work outcomes and manages performance, Maintains internal and/or external customer relationships, Frequently interacts with subordinate supervisors and functional peer groups, Handles more complex customer escalation issues, Trains and develops team members on both Dell products and selling techniques, First level leader, understands selling environment and capable of building familiarity with segment and product/service offerings, Demonstrates good judgment in analyzing information to make routine decisions, Educate merchants on how Groupon works and presentresent Groupon as the unique marketing tool to acquire new customers, Achieve and exceed on weekly and monthly KPIs including a minimum of 60 minutes effective call time per day, Actively carry out research on regions on an ongoing basis to keep up to date on market trends, new merchants and social media hot topics, Record all ongoing client contact and sales activity using Salesforce.com, Effectively handing newly won merchants over to our Account Management team to ensure a long term and successful relationships with Groupon, Lead and manage the inside sales team by giving clear direction and provide enthusiastic leadership ensuring that objectives and the way forward are fully understood and owned by the team, Identify process improvements to ensure robust procedures are in place and appropriate metrics and KPIs/KPMs exist which drive the right behaviors, Maintaining collaboration across all business streams to ensure continual improvement, consistency and commercial integrity, Identifying, driving and supporting continuous improvement projects providing exemplary service and customer delight across the business, Maximizing sales around the steam and condensate loop by pro-active selling, effective pre qualification and cooperation with colleagues, Ensuring that teams are using business systems according to procedures. 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